Recent Updates & Network Notifications


 

cp08 Maintenance

posted March 8 2010 07:01 am EST
At this time, cPanel server cp08 is undergoing maintenance to correct possible filesystem inconsistencies, which should take about 90 minutes. We appreciate your patience while we work to restore service to the customers on this server. Thank you.

Update 9:20am: This work is now done. We apologize for the longer than expected delay but do not anticipate any further problems. Thank you!

ps04 Reboot

posted March 3 2010 08:13 pm EST
ps04 is currently in the process of rebooting for maintenance purposes. We appreciate your patience in this matter.

Update 9:10pm: Maintenance has been concluded; this server had been giving unusual filesystem errors so we wanted to verify the filesystem integrity with a complete filesystem check. No issues were found.

cp01 Reboot

posted March 2 2010 03:02 pm EST
cPanel server cp01 has just stopped responding and is giving kernel errors. We are rebooting the server and will perform a filesystem check to prevent future errors. Thank you for your patience.

Update 3:10pm: This work is now complete. Thank you!

vz01 Reboot

posted March 1 2010 03:16 pm EST
We are currently in the process of rebooting vz01 to install kernel updates.

Update 3:28PM: vz01 has finished rebooting and all services are running as normal.

cp21 Reboot

posted February 25 2010 05:33 pm EST
At this time our engineers are rebooting the cp21 server to resolve responsiveness issues that it is been experiencing.

Update 5:45PM: cp21 is now back online and all servers are running normally.

cp32 Drive Replacement

posted February 22 2010 03:30 pm EST
At this time we are rebooting server cp32 to replace a drive that has started giving unexpected SCSI errors. We are doing this now to prevent the possibility of data loss; the work should take less than 1 hour, after which no further issues are expected.

Thank you for your patience.

Update 4:40pm: This server is now back online and all work is complete.

ps12 reboot

posted February 18 2010 07:06 am EST
At this time our engineers are rebooting the ps12 server to resolve networking issues that we have been experiencing. 

Update 7:11am:  The reboot is now complete and all services are starting back up.

ps12 Reboot

posted February 17 2010 06:04 pm EST
At this time our engineers are rebooting the ps12 server to resolve networking issues that we have been experiencing.

Update 6:35pm:  The reboot is now complete and all services are starting back up.

ps28 Plesk Panel

posted February 14 2010 08:36 pm EST
Users on ps28 are currently unable log into their Plesk administration panel. This is currently our top priority and will be resolved as soon as possible.

Update 2/16 7:00am: We apologize for the long delay. Parallels, the makers of the Plesk panel, have identified a rare bug in their software which was causing the panel to become inoperable. A fix has been installed and no further issues are expected.

ps11 reboot

posted February 13 2010 03:49 pm EST
At this time our engineers are rebooting the ps11 server to resolve networking issues that we have been experiencing.

Update 4:00pm The reboot is now complete and all services are starting back up.